Barker WildlifeField & Frame
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Store policies
These basics are here so customers know what to expect before buying. Product questions, order issues, and license requests can be sent through the contact form below. Typical response time is 1–2 business days.
Shipping
Physical products are made to order after checkout. Production and shipping usually take 5–12 business days, depending on the product, destination, carrier, and seasonal volume. Tracking will be provided when available. Digital image purchases do not require shipping.
Damaged or incorrect items
If an item arrives damaged, misprinted, or incorrect, submit the contact form within 7 days of delivery. Include the order email, product name, a short description, and clear photos of the issue and packaging so the order can be reviewed.
Returns & refunds
Because physical products are made to order and digital items are delivered electronically, Barker Wildlife does not accept returns or buyer’s-remorse exchanges. Cancellation requests can be submitted through the contact form, but cancellation is not guaranteed once production has started. Damaged, incorrect, or production-defect cases are reviewed under the reporting window above.
Digital images
Digital image purchases include a personal, non-commercial license for private display such as wallpapers, screensavers, and personal device use. Files may not be resold, redistributed, uploaded as stock/media assets, minted as NFTs, printed for resale, used in advertising, or used commercially without written permission from Barker Wildlife.
Privacy
Customer information is used to process orders, deliver digital purchases, respond to support requests, and prevent fraud. Payments are handled by Stripe, and fulfillment/shipping details may be shared with production partners as needed to complete an order. Barker Wildlife does not sell customer contact information.
Copyright
All Barker Wildlife photographs, previews, digital files, product mockups, and site content are protected by copyright. Purchase of a product or digital file does not transfer copyright ownership or grant permission to reproduce, edit, distribute, or commercially use the images except as stated in the digital license.
Contact
Use this form for product questions, order issues, damaged/incorrect item reports, or licensing requests. Please include your order email and the photo/product name if your question is about a purchase. Barker Wildlife typically responds within 1–2 business days.